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Professional security services

The safety of your staff and premises is our top priority. With RelyOn’s comprehensive security services, you get a fully integrated solution that ensures protection at all times—giving you peace of mind without the hassle.

Managed security service provider you can trust

With nearly three decades of expertise in commercial security, RelyOn is a trusted partner for businesses across the country. Our security solutions allow you to focus on your core operations, knowing your premises are protected 24/7.

Every RelyOn security officer is SIA-licensed and highly trained to respond effectively to emergency situations. From the moment we take on your security needs, we meticulously record site details, ensuring a swift and efficient response when required. Our officers can patrol on foot or in vehicles, supported by real-time CCTV monitoring for enhanced situational awareness.

Whether you need regular security guarding or specialist protection for a VIP event, our flexible, end-to-end security services adapt to your needs – providing you with total peace of mind.

How we protect you

RelyOn’s 24/7 control room keeps constant watch

Our dedicated 24/7 Control Room ensures that all alarm and CCTV activations are swiftly responded to, day or night. Our experienced operators coordinate with all relevant parties, ensuring the nearest available officers are dispatched immediately to investigate any incidents.

Where required, we also provide active CCTV monitoring, conducting spot checks to enhance security and offer additional assurance—giving you complete confidence that your premises are protected at all times.

24/7 control room provides seamless support

At the core of our security operations is our state of the 24/7 Control Room. Our vigilant security professionals are constantly monitoring your CCTV and receiving alarm activations.

 

Once the Control Room verifies an incident, our Security Officers are standing by ready to provide a response to your premises to investigate further.

 

When your need for security support is urgent, we are there. Contact us anytime, day or night for assistance and support with your concerns, no matter how big or small. We pride ourselves in delivering exceptional service and work tirelessly and diligently to resolve your security incidents and provide you with confidence in a job well done.

Stay protected with alarm monitoring and response

Our SIA licenced team is prepared, ready to deploy at a moment’s notice when your alarm activates. We follow detailed operating procedures to ensure the safety of our personnel and your premises and staff.

 

With the use of advanced technology we can corroborate whether an incident has occurred or not.
Once an incident is verified, the issue is promptly escalated to ensure officers attend as soon as possible.

 

Whilst on site, our officers maintain communication with our Control Room and will coordinate with the emergency services as required.

 

In the event of a serious incident, our security officers will immediately secure the premises, while our Control Room coordinates with the correct contractors to arrange necessary repairs and cleaning. All teams involved maintain constant communication with the Control Room, ensuring that post-incident reports are accurate and detailed. Following the incident, our Management team will be available to provide ongoing support and respond to any questions you may have.

Video verification reduces false alarms

Any breach of security can be a disruption, so to keep ahead of the game, RelyOn can supply and install advanced video technology. Our 360° motion-detector CCTV cameras capture specific details to help our call handlers assess potential breaches.

 

During a suspected incident, our team quickly and meticulously monitors camera feeds in real time to determine if the incident is a false alarm or a verified concern.

 

If the incident requires escalation, our technology can issue audio warnings on site to deter intruders whilst we dispatch an officer and, if required, the emergency services.

Officer deployment and staff welfare

As with many businesses today, we have a large remote workforce both mobile and static. We care tremendously about their safety and welfare and our 24/7 Control Room is on hand to provide support at any moment.

  • Our Control Room operatives check in regularly with our field-based staff which are monitored closely via check calls.
  • Any staff facing challenges or emergencies receive immediate support.
  • Staff who fail to make a check call to our control room are immediately contacted to verify their safety and welfare.
  • Serious incidents are escalated to our on-call senior management team who act to provide appropriate support.

Providing this level of assurance not only demonstrates to our employees how valued they are but also allows us to deal with potential or real issues in a timely manner.

Contact us with urgent customer inquiries

At Relyon, we know a security incident can happen at any time which is why our experienced team is on hand 24/7. Our dedicated call handlers will carefully record the details, address the immediate issues and provide ongoing support to ensure the protection of your staff, property and business.

 

If a technical issue occurs with your security equipment, we’re there to help you troubleshoot whether it be CCTV or alarm systems.

 

Whatever your need, Relyon are here 24/7 to provide support, expertise, and assurance to guarantee your peace of mind.

How we help

Commercial security services

Lone working solutions

Regular, predetermined check calls are made to our 24/7 dedicated team. Missed calls are quickly escalated, following detailed operating procedures and where required officers are dispatched to check on the welfare of an individual in person.

Approved by ACS and adhering to British Standards

As an Approved Contractor under the Government SIA Scheme, Relyon’s practices adhere to a number of British Standards including BS7499, BS7858 and BS7984. ACS designation is a hallmark of quality within the sector, an achievement only the top 30% of companies can celebrate. You can trust in our expertise, experience and integrity to support your security needs.

Need something more bespoke?

Your organisation is unique and so are your security requirements. No two businesses and premises have the exact same needs, Relyon can support you in creating a strategy to ensure the protection of your staff, premises and assets.

Whether your requirement is for a static security officer, monitoring with patrols, locking or unlocking your premises, inspecting your vacant buildings, event security or security systems installation, Relyon can provide tailor made solutions to suit your needs.

Mobile Search Teams by RelyOn: Enhancing Security, Reducing Risks

At Relyon, we understand the importance of securing your premises, protecting your assets, and ensuring the safety of your people. Whether you're aiming to lower operational overheads or minimize security risks such as theft, our Mobile Search Teams are available to deploy quickly and efficiently across multiple locations, providing expert search and security services tailored to your needs.

Highly Skilled & SIA Licensed Officers
Our team of highly trained, SIA Licensed officers are specialists in dealing with a wide range of security challenges. They are not only experienced in identifying and preventing theft, but also excel in identifying potential risks related to health and safety. The combination of in-depth knowledge and advanced technology ensures a comprehensive approach to security and crime prevention.

Advanced technology for real-time insights
To further enhance our service, we employ cutting-edge technology including:

  • Remote surveillance to monitor and respond to incidents in real time.
  • GPS tracking to manage officer movements and enhance operational efficiency.
  • Real-time reporting to keep you updated on the status of searches and security checks.

Our Mobile Search Teams are equipped with the tools they need to uncover and address issues such as crime, fraud, and health & safety concerns.

Specialised Security Services
Our teams are adept in a wide variety of roles, including:

  • Undercover operatives to observe suspicious activities without detection.
  • Person, vehicle, locker, and facility searches to prevent theft and identify security risks.
  • Covert CCTV installation in high-risk areas to ensure continuous surveillance.
  • Internal investigation support to assist with inquiries into suspected misconduct.

Familiarity & Expertise
Our officers are thoroughly trained and familiar with your site, reducing the need for site inductions with every deployment. This familiarity enhances the effectiveness of our service, all while delivering consistency to your team and customers.

Security services

You can trust Relyon, for all your security needs

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Confidence

Relyon operate to the highest level in line with British Standards and Industry requirements. We’re also accredited to ISO 9001 and ISO 14001.

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24/7 Control Room

We’re here for you day or night at the end of the phone with our experienced call handlers ready to support.

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High quality personnel

Our staff are highly experienced, with ongoing training and support.

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Experience

Our management team and officers are extensively experienced in the security industry with a wealth of knowledge to support your needs.

Need commercial security services you can rely on?

Contact us with your concerns or needs and we’ll work with you to provide a plan to keep your premises, staff and assets secure.

Simon Thomas
Security Operations Director

Simon brings 30 years of experience in the security industry to his role at RelyOn, where he leads the Security Services division across the RelyOn group of companies. He is dedicated to maintaining the highest service standards for our clients while driving innovation and implementing cutting-edge approaches to security management.

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