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Investigating internal operations theft for major retailer


client:

Major Retailer

Services Included:

Security

Location:

Nationwide

Situation

A leading UK-based retailer, suspected a high number of internal thefts occurring within their logistics operations. Allegations centred around Team Leaders, raising concerns about the integrity of their workforce and the potential financial and operational impact of these thefts.

Plan for services

RelyOn was engaged to collaborate with multiple stakeholders, including the MST (Mobile Search Team), Technical Solutions Architect and The Retailers Logistics Security Specialist, to investigate the issue thoroughly.

RelyOn’s officers are trained and experienced in all roles including, Undercover Operatives, Search Officers, Covert CCTV and Investigators.
It sounds like your team is conducting thorough and proactive security measures across multiple areas, ensuring the minimization of loss and maximizing profits.

Just wanted to say a big thank you for this week when you gave an open and honest appraisal of what you and the team have seen and heard in 2024.

They have faced into the challenge, overcome some barriers, adapted accordingly and made some positive changes.

Everyone agreed that you and the team have performed outstandingly, and they can see the benefit of what you are doing supports the Coop in reducing the threat to our depots.
Give my thanks to the team and I am sure that we will have many more great results this year as well.

Danny Gent

Logistics Security Specialist

80

day investigative operation

2

significant operations aimed at tackling crime on a national scale

4889

colleagues and contractors involved

1728

random searches

Solutions we provided

Warehouse and Transport Searches: Regular and comprehensive checks on various locations, including:

Personal searches, Locker searches, Car end-of-shift searches, Transport-related searches (including cabs, bunks, and overhead lockers)

Scope of Operations: Involved depots across the country. Coverage includes all shifts, including weekends. 4889 colleagues and contractors were involved in the process. 1728 staff members underwent random searches during this 80-day period.

NBCS (National Business Crime Solutions Ltd): Active collaboration with NBCS, focused on tracking Organized Crime Groups nationwide and aiding crime prevention efforts.

Police Agencies: Established relationships and involvement in two significant operations aimed at tackling crime on a national scale.

Ready for services you can RelyOn?

Contact us with your concerns or needs and we’ll work with you to provide a plan to keep your premises, staff and assets secure.

Simon Thomas
Security Operations Director

Simon brings 30 years of experience in the security industry to his role at RelyOn, where he leads the Security Services division across the RelyOn group of companies. He is dedicated to maintaining the highest service standards for our clients while driving innovation and implementing cutting-edge approaches to security management.

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